Your information
Privacy Policy
How Sema Ceramics Limited collects, uses and protects information shared through this website.
Effective date: 14 August 2026
Who we are
Sema Ceramics Limited is a ceramics, sanitaryware and plumbing materials dealer based on Kitebi–Bunamwaya Road, Kampala, Uganda. Our website address is semaceramics.com.
Information we collect
When you submit an enquiry, call, email or contact us through WhatsApp, we may receive your name, phone number, email address, product interests, project details and the message or images you choose to share.
How we use information
We use this information to answer enquiries, prepare quotations, provide product guidance, arrange showroom visits, follow up on requests, improve our services and meet legal or accounting obligations.
Contact form records
Website enquiries may be stored securely in the WordPress administration area and may also be sent to our business email. We keep them only for as long as reasonably needed for customer service, business records and legal requirements.
Cookies and browser storage
The website uses essential browser storage to remember your cookie choice and support core website functions. Optional analytics or marketing technologies will not be enabled unless you consent. See our Cookie Policy for details.
Sharing your information
We do not sell personal information. We may share limited information with service providers that help us operate the website, email, communications or business systems, and when required by law.
External services
Links to WhatsApp, email, maps or social platforms take you to services governed by their own privacy terms. Please review those services before sharing sensitive information.
Your choices and rights
You may ask us to access, correct or delete personal information we hold about you, subject to applicable Ugandan law and legitimate record-keeping needs. You can also reopen Cookie settings from the footer.
Contact us
For privacy questions, email info@semaceramics.com, call +256 784 030 326, or visit Sema Ceramics Limited on Kitebi–Bunamwaya Road, Kampala, Uganda.
Changes to this policy
We may update this policy when our website or business practices change. The effective date above shows the latest published version.